Frequently Asked Questions

Questions about the site? Check below, you’re likely not the only one who had the thought.

1. I can’t seem to login with my email.

   • It may be that you’ve signed up for the newsletter only. We allow for subscribing to receive the daily email without registering for the site itself. As such, if you have trouble signing in, search your email for the registration email to ensure you have signed up.

2. I haven’t received a notification of bidding yet.

   • Please be patient. Due to Artbomb being a North American wide website, it can take up to 5 minutes to receive email notifications like resetting of passwords and notifications of auction confirmations and over-bids.

3. Can I bid on artwork from Montréal if I live in Vancouver?

   • Absolutely! We ship artwork across North America from it’s originating location. U.S. states, East Coast, West Coast, it’s all about buying what you love and supporting Canadian artists.

4. I’ve forgotten my password, is there a way to reset it?

   • Yes, on the login page there is a “forgot password” link that will reset and generate a new password for you.

Have a question not on this list? Contact us and ask.

We only ask that if it is a site concern or bug that you provide a screenshot(s) and process to repeat the problem.

---

Last modified April 8, 2013.